Joe knows managed services. And that’s a good thing, since he leads Technical Operations WhiteDog, ensuring that both our Partners and their end customers receive the level of service and support they require to keep them safe.
His operational expertise has been honed over the course of three decades and many global leadership roles—building, scaling and supporting technical operations. In his words, “making sure the service delivery experience we sold is what the customer is getting day in and day out.” He expertly manages the people, process and tech necessary in order to keep clients secure. And his favorite part of his job? The people. Active problem solving for clients to help keep them safe; and serving as a mentor for the next generation of tech leaders.
His firsts include being on the development and support team of the industry’s first managed services provider, CenterBeam, as well as Counterpane, the pioneer of the managed security services space. So when we say Joe knows Security, we aren’t barking in the wind.
Joe refined his ability to “scale” early on with his twins. He is an avid cyclist and the founding member of B³—Bourbon, Brews and Bikes. Because those go well together.